Operations and Industrial Engineering

Classes

OIE 501: Operations Management

Credits 3.0

This course focuses on the data-driven decision-making that matches supply to demand in an organization and its supply chain, emphasizing the strategic impact of operations on competitiveness and sustainability. Emergent technologies are explored as opportunities for innovation. Descriptive, predictive, and prescriptive analytical techniques are introduced to structure and evaluate key operational decisions. Skills required to model a system’s operations, to address uncertainty and mitigate risk, to effectively evaluate resource needs, to integrate components into a coordinated system, and to efficiently develop and manage capacity and inventory are honed during the course.

OIE 542: Risk Management and Decision Analysis

Credits 3.0

Risk management deals with decision making under uncertainty. It is interdisciplinary, drawing upon management science and managerial decision-making, along with material from negotiation and cognitive psychology. Classic methods from decision analysis are first covered and then applied, from the perspective of business process improvement, to a broad set of applications in operations risk management and design including: quality assurance, supply chains, information security, fire protection engineering, environmental management, projects and new products. A course project is required (and chosen by the student according to his/her interest) to develop skills in integrating subjective and objective information in modeling and evaluating risk. (Students cannot get credit for both OIE 542 and OIE 541

OIE 544: Supply Chain Analysis and Design

Credits 3.0

This course studies the decisions, strategies and analytical methods in designing, analyzing, evaluating, and managing supply chains. Concepts, techniques, and frameworks for better supply chain performance are discussed, and how digital technologies enable companies to be more efficient and flexible in their internal and external operations are explored. The major content of the course is divided into three modules: supply chain integration, supply chain decisions, and supply chain management and control tools. Students will learn how to apply some of the techniques in Operations Research such as linear programming, dynamic programming, and decision tree to aid decision-making. A variety of instructional tools including lectures, case discussions, guest speakers, games, videos, and group projects and presentations are employed.

OIE 548: Performance Analytics

Credits 3.0
Productivity management and performance analysis techniques and applications are covered from engineering and management perspectives. Topics include benchmarking, production functions, and the concept of relative efficiency and its measurement by data envelopment analysis. Application examples include efficiency evaluations of bank branches, sales outlets, hospitals, schools and others.

OIE 549: Sustainable Supply Chain and Operations Management

Credits 3.0

The environmental implications and responsibilities of organizations begin at an organization’s boundaries with management of their operations, but also extend to incorporate interorganizational relationships and networks, the supply chain. We will investigate the practice and theory of sustainable supply chains and operations management in organizations throughout the world. This course is intended to provide students with understanding the intra- and interorganizational implications of environmental sustainability practices and policies. The role of organizational supply chain management functions, activities, tools and methods and their relationship to the natural environment will be introduced and discussed. The goals are for students to grasp the scope of general supply chain/operations management and environmental sustainability as they relate to the firm; to be able to relate to the manners in which management may respond and collaborate internally and with suppliers, customers, and various other stakeholders influencing and influenced by operational and supply chain activities from practical and theoretical case studies; able to evaluate various factors and understand tradeoffs in management decisions as they pertain to environmental supply chain management.

OIE 553: Global Purchasing and Logistics

Credits 3.0
This course aims to develop an in-depth understanding of the decisions and challenges related to the design and implementation of a firm’s purchasing strategy within a context of an integrated, global supply chain. Topics centering on operational purchasing, strategic sourcing, and strategic cost management will be covered. The global logistics systems that support the purchasing process will be analyzed, and the commonly used techniques for designing and evaluating an effective logistics network will be studied.

OIE 554: Global Operations Strategy

Credits 3.0

This course focuses on operations strategy from a global perspective. Topics such as strategy of logistics and decisions to outsource are examined. As an example, the strategic issues concerned with firms that are doing R&D in the United States, circuit board assembly in Ireland and final assembly in Singapore. Cases, textbooks and recent articles relating to the topic are all used. Term paper based on actual cases is required.

OIE 557: Service Operations Management

Credits 3.0
Successful management of service organizations often differs from that of manufacturing organizations. Service business efficiency is sometimes difficult to evaluate because it is often hard to determine the efficient amount of resources required to produce service outputs. This course introduces students to the available techniques used to evaluate operating efficiency and effectiveness in the service sector. The course covers key service business principles. Students gain an understanding of how to successfully manage service operations through a series of case studies on various service industries and covering applications in yield management, inventory control, waiting time management, project management, site selection, performance evaluation and scoring systems. The course assumes some familiarity with basic probability and statistics through regression.

OIE 558: Designing and Managing Lean Six Sigma Processes

Credits 3.0
In this course, Lean Six Sigma is presented as an organizational improvement system and a set of process analysis and statistical tools that have helped the world’s leading organizations achieve operational excellence, saving millions of dollars and improving customer satisfaction. This course is organized in three parts: part one covers the essentials of Lean Six Sigma, including fundamental concepts and problem-solving methods; part two of the course covers Lean Six Sigma tools, including topics such as value-stream mapping, process capability, and experimental design; part three describes the major activities in a Lean Six Sigma roadmap, from identifying core processes to executing improvement projects to sustaining Lean Six Sigma gains.

OIE 559: Advanced Prescriptive Analytics: From Data to Impact

Credits 3.0

This course provides an in-depth focus on prescriptive analytics, which involves the use of data, assumptions, and mathematical modeling of real-world decision problems to ascertain and recommend optimal courses of action. Starting from conceptualization of the problem, to using theory for translational modeling and techniques, to computational solving, and finally interpretation – likely in an iterative manner – students will gain knowledge of tools and practical skills in transforming real-world decision problems into actionable insights. Advanced topics in the prescriptive analytics domain will be covered, such as the use of integer variables to represent important logical constructs, using nonlinear functions to represent real-world decision aspects, the incorporation of stochasticity and uncertainty, and corresponding solution methods. Real-world problems will be selected from a variety of contexts that may include capacity management, data science, finance, healthcare, humanitarian operations, inventory management, production planning, routing, staffing, and supply chain. Students will complete an individual project that includes a report in the style of a technical report or research paper, as well as an oral presentation. Students may not receive credit for both OIE 4430 and OIE 559

Prerequisites

OIE 552, equivalent knowledge about optimization and linear programming, or consent of the instructor.

OIE 597: Operations and Supply Chain Consulting Project

Credits 3.0

This capstone course serves as a practical integration of the operations and supply chain theories, practices, tools and techniques that students learned in their MS program. The medium is a major team-based project, sponsored by an external organization. The course goals are: (1) to enrich students’ experiential learning and support the acquisition of the skills and capabilities to tackle real-world problems; and (2) to enhance students’ teamwork, interpersonal and consulting skills. Students will produce a written report documenting their solutions, and providing the financial, organizational, and technical rationale for their approach. They will also formally present their results to the project sponsors. Students are expected to have completed (or be currently completing) all the course requirements for their MS in Operations and Supply Chain Analytics prior to taking the capstone project.

Prerequisites

OIE 501, OIE 544, OIE 552, OBC 505 or equivalent content, or instructor consent

OIE 599: Supply Chain Research

Credits 3.0
This research study is at the master’s level. The course provides a research experience for students interested in studying a pressing supply chain management problem or challenge. Students must satisfactorily complete a written paper and are encouraged to publically present the results.